Privacy Policy
Effective Date: June 19, 2026 • Last Updated: June 19, 2026
Introduction
Cryptopremium ("we", "our", or "us") operates the Cryptopremium mobile application. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our services.
By using Cryptopremium, you agree to the collection and use of information as described in this policy. If you disagree with any part of this policy, please discontinue use of the app.
Data We Collect
We collect only what is necessary to deliver a fast, personalised crypto experience. Here is exactly what we gather:
- Email address
- Full name (optional)
- Profile photo (optional)
- Device type & OS version
- App usage & session data
- Crypto watchlist preferences
- Subscription & payment status
- Push notification tokens
- IP address (anonymised)
- In-app search queries
We never collect your private keys, seed phrases, wallet passwords, or any on-chain transaction data.
How We Use Your Information
Your data is used to operate and improve Cryptopremium — never sold or monetised through advertising.
- Authenticate your account and maintain secure sessions
- Deliver personalised crypto price alerts and arbitrage notifications
- Process and manage your subscription plan
- Send transactional emails (login OTPs, billing receipts)
- Analyse aggregate usage to improve app performance
- Detect and prevent fraudulent or unauthorised activity
- Respond to your support requests
Security
We implement industry-standard technical and organisational measures to protect your data, including:
- TLS/HTTPS encryption for all data in transit
- Encrypted storage for sensitive account information
- OTP-based authentication — no passwords stored
- Periodic security audits and vulnerability assessments
- Strict access controls — only authorised personnel can access production data
No system is completely impenetrable. If you suspect unauthorised access to your account, contact us immediately at the address below.
Data Retention
We retain your personal data only for as long as necessary to provide the service and comply with legal obligations:
- Active account data — retained for the duration of your account
- Deleted account data — permanently purged within 30 days of deletion request
- Transaction & billing records — retained for 7 years (legal requirement)
- Anonymised analytics — may be retained indefinitely
Your Rights & Choices
You have meaningful control over your data. Depending on your location, the following rights apply:
- Access — Request a copy of all personal data we hold about you
- Correction — Update inaccurate or incomplete information at any time in-app
- Deletion — Request full account and data deletion, processed within 30 days
- Portability — Export your data in a machine-readable format on request
- Opt-Out — Unsubscribe from marketing communications at any time
- Restriction — Request that we limit how we process your data in certain circumstances
Children's Privacy
Cryptopremium is not directed at children under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, contact us immediately and we will delete it promptly.
Policy Changes
We may update this Privacy Policy periodically. When we do, we will update the "Last Updated" date at the top of this page and, for significant changes, notify you via email or an in-app notice at least 7 days before the change takes effect.
Continued use of Cryptopremium after a policy update constitutes acceptance of the revised terms.
Contact Us
For any privacy-related questions, data requests, or concerns, reach our Data Protection team directly:
Email: privacy@cryptopremium.com
We aim to respond to all requests within 48 hours.